What information does sp2 collect about you?
When you create an account and use sp2's services, various types of information are collected. This data is used solely to improve your experience and maintain service quality.
Your name, mobile number, date of birth, and email address provided at registration. This information is required to verify your identity and keep your account secure.
BDT deposit and withdrawal details via bKash, Nagad, or bank transfer. Full payment details are never stored — only transaction references and amounts are logged.
IP address, browser type, operating system, and screen resolution. This information is used to ensure the platform functions correctly on a technical level.
Pages you visited, time spent on the site, and which games or betting sections you used — this data helps personalize your experience.
How is the collected data used?
Sp2 uses your information only for specific, transparent purposes. It is never used for anything else without your permission.
- Account management, verification, and security.
- Processing financial transactions, including deposits and withdrawals.
- Customer support and complaint resolution.
- Platform technical improvements and bug fixes.
- Sending bonuses and offers tailored to your preferences (with your consent).
- Fraud prevention and security monitoring.
How do cookies and tracking work?
Sp2 stores cookies in your browser. These are small text files that help remember your login state, save your preferences, and improve page loading speed.
We use three types of cookies: essential (to keep the site running), functional (to remember your preferences), and analytical (to understand usage patterns). We do not use advertising cookies.
You can delete or disable cookies at any time through your browser settings, though some features may become limited as a result.
How long is data retained, and is it shared with third parties?
Relevant data is retained for as long as your account remains active. After account closure, transaction records may be kept for up to five years to meet legal obligations. All data is then securely deleted.
Sp2 never sells your personal data. Limited information may be shared with third parties only for payment processing (bKash, Nagad) and to meet legal obligations. These parties are also required to uphold our privacy standards.
What rights do you have over your personal data?
Sp2 gives you full control over your own data. You can send any of the requests below to our support team.
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Data Access: You can request to know what information is held on your account.
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Data Correction: If any of your details are incorrect, you can request a correction.
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Data Deletion: You can request the deletion of any data that is not required to be retained for legal obligations.
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Right to Object: You can opt out of marketing messages or specific uses of your data.
Policy Updates & Contact Information
Sp2 may update this Privacy Policy from time to time. For any significant changes, we will notify you via your registered mobile number or through the platform. Updated policies take effect from the date they are published.
We recommend reviewing this page regularly. sp2 is always committed to protecting your privacy and is ready to help with any questions you may have.
For any privacy-related questions or requests, contact our support team at [email protected]. We aim to respond within 48 hours.